Elevating Every Interaction

"The journey to business growth begins with a single ring"

Build Your Dream

5 Years Of Undefeated Success

In the dynamic landscape of customer service, our call center stands as a beacon of unwavering excellence. For half a decade, we have remained undefeated in our commitment to delivering unparalleled service, and our success is evident in every interaction. Five years might seem a short span in the vast timeline of business, but in this time, we have managed to etch an indomitable mark of distinction


Successfull Calls Finished.


Years of experience with proud


Revenue Generated


Escalation Solved

Build Your Dream

Quality Services

Customer Support/Service

Handling customer inquiries, complaints, feedback, or issues related to a product or service.

Technical Support/Help Desk

Assisting customers with technical issues related to products such as software, hardware, electronics, or other tech-based services.


Proactively promoting products or services to potential customers over the phone.

Inbound Sales

Answering calls from potential customers, addressing their questions, and guiding them to make a purchase.

Outbound Sales

Proactively reaching out to potential customers or previous customers to sell products or services.

Lead Generation

Identifying and cultivating potential customers or clients for businesses through various techniques, including cold calling.

Focus on First Call Resolution (FCR)

Strive to solve customer issues during the first interaction, which can lead to increased customer satisfaction and reduced operational costs.

Why Choose SARSNA?

With over half a decade in the industry, our team has honed skills that ensure effective and efficient customer interactions. Our track record speaks volumes about our commitment to excellence.

We don’t just manage calls. From emails and live chat to social media support, our agents seamlessly interact across various platforms, ensuring customers always have a channel to reach us.

Our state-of-the-art infrastructure integrates the latest in AI, IVR, and CRM systems, guaranteeing swift responses and personalized customer experiences.

We understand that your customers might need assistance outside standard business hours. Our round-the-clock service ensures that they’re always heard, anytime, anywhere.

Our primary goal is to resolve queries at the first point of contact, enhancing customer satisfaction and reducing operational costs.

We don’t believe in a one-size-fits-all approach. Our services are tailored to align with your brand’s voice, goals, and specific requirements.

Our agents undergo rigorous training, ensuring they’re well-versed with your products, services, and company values, allowing them to represent your brand seamlessly.

Our agents undergo rigorous training, ensuring they’re well-versed with your products, services, and company values, allowing them to represent your brand seamlessly.

Whar Our Clients Say


Dr.Vignesh kumar

"As a growing e-commerce brand, we were looking for a customer support partner who could truly understand our audience. With SARSNA SOLUTIONS, we found more than just a partner; we found an extension of our brand. Their impeccable customer care support has played a significant role in enhancing our customer satisfaction rates. Highly recommended!"

Dr.Arumugam shanmugavelu

"Telemarketing is a challenging domain, and not every company gets it right. But SARSNA SOLUTIONS? They've mastered the art! Their approach is professional yet personal, ensuring our message resonates with potential customers. We've seen a considerable uptick in our sales, all thanks to their outstanding efforts."

Abhilaasha Sunil

"In today's competitive market, generating quality leads is paramount. SARSNA SOLUTIONS has been a game-changer for us in this department. Their strategic approach, combined with their expertise, has provided us with a consistent stream of valuable leads. Our ROI has never looked better!"

Punith Selvachandran

"Transitioning our customer support to SARSNA SOLUTIONS was one of the best decisions we've made. They not only manage our customer inquiries efficiently but also provide insights that help us improve our product offerings. Their team's dedication and professionalism truly stand out!"

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Frequently Asked Questions

We provide a range of services including inbound customer support, outbound telemarketing, technical support, chat and email support, and more.

Our call center employs a rigorous quality assurance process, which includes regular call monitoring, feedback sessions, and continuous training for our agents.

Yes, we offer 24/7 support to ensure your customers can reach you at any time.

We have a flexible staffing model that allows us to scale up quickly during high-volume periods.

We utilize state-of-the-art call center technologies including IVR, ACD, and CRM systems, among others.

We adhere to strict data protection policies and comply with all relevant regulations to ensure customer data remains secure.

Yes, our systems are designed to integrate seamlessly with most popular CRM platforms and software.

We have a defined escalation process that ensures any complaint or complex issue is swiftly passed on to higher-level support or management.

Yes, we have a diverse team of agents proficient in multiple languages to cater to global customers.

Our pricing is based on various factors including volume, required services, and hours of operation. We can provide a detailed quote based on your needs.

Once we understand your requirements, we’ll draft a project plan detailing the setup process, training, technology integration, and go-live date.